Systems Application Coordinator, Clinical Operations

Fraser Health

We are proud of the innovation, dedication, partnership and resourcefulness of our physicians, employees and volunteers. More than any building or technology, it’s our people who make Fraser Health distinct.A Systems Application Coordinator, you are responsible for the coordination and operation of clinical equipment and information systems that support clinical operations for Surgical Services at Royal Columbian Hospital. In conjunction with the Director, plans for new and revised information systems; liaises with appropriate personnel and related departments, users and vendors (as appropriate) re site based departmental /program requirements and processes. Acts as the primary resource in the maintenance and implementation of applications and related systems, and in planning, prioritizing and evolution of operational support tools. Trains and coordinates clerical support as it relates to clinical information systems for surgical services.Build on your experience as you:• Provides support and advice to users of information technology equipment within the designated departments of Fraser Health (ie Surgical Systems). Evaluates information technology equipment and service requirements and monitors level of support to ensure requirements are met and targets/objectives achieved.• Examines and identifies problems/limitations with existing systems and recommends modifications or new systems. Liaises with other information systems coordinators/specialists within FH and with outside vendors to facilitate changes.• Coordinates the use of all program equipment and computer-based information systems in operation.• Oversees and ensures the accurate collection of data required by internal management and/or external bodies. Generates statistical, clinical, financial and quality assurance reports using various software tools, as required.• Coordinates business process assessment and re-engineering activities, including testing before systems implementation.• Maintains an inventory of existing program equipment and data systems; develops project plans for future evolution of data toolsets.• Develops and updates policies and procedures related to workflow and use of equipment and information systems.• Liaises with appropriate departments to ensure compliance with Freedom of Information and Protection of Privacy Act, as well as other legislative, departmental and organizational requirements (i.e. consents, record retention, privacy, and network/computer security).• Liaises with Information Management and Biomedical Engineering Departments in all aspects related to program systems to ensure cross program and cross platform data compatibility. Maintains close liaison with application vendors and external institutions as related to program/dept Information Management systems and data.• Determines training needs related to workflow and computerized systems; recommends education program requirements to relevant personnel.• Performs initial staff orientation and ongoing training in order to maintain and upgrade skills that are required to meet or exceed quality assurance indicators.• Acts as a resource to external technology-related initiatives such as Patient Tracking or other initiatives.Are you motivated to join us? We will be looking for you to have the following:• Bachelor’s Degree in Information Management or related discipline• Plus 3 years recent related information systems experience related to surgical services.• Ability to establish and maintain effective work relationships with all levels of hospital staff.• Knowledge in Clinical Surgical Services with ability to understand and oversee the application of technology to address operational requirements.• Ability to work independently and as part of a team.• Working knowledge of workflow and process analysis, data queries/analysis and report writing.• Ability to organize workload and priorities to ensure program deadlines are met.An equivalent combination of education, training, and experience will be considered.If this sounds like the excellent role for you, here are more reasons why you should apply:• A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.• Fantastic opportunities for support and management roles are available as you advance within the organization.• Competitive salary package, including comprehensive health benefits coverage.• A chance to create a difference every day in the world of health care.Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Take the next step in your career and make a difference in the communities we serve! Apply today, so we can continue the conversation.We value diversity in the work force and seek to maintain an environment of respect, caring and trust.Curious to know what it’s like to work here? Like us on Facebook(@fraserhealthcareers), follow us on Twitter & Instagram(@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.