FO 18R – Collection Officer

BC Public Service

Posting Title FO 18R – Collection Officer Position Classification Financial Officer R18 Union GEU Location Victoria, BC V9B 6X2 CA (Primary)Salary Range $58,319.24 – $66,096.20 annually Close Date 1/26/2023 Job Type Regular Full Time Temporary End Date Ministry/Organization BC Public Service -> Ministry of Finance Ministry Branch / Division RMO/Revenue Division Job Summary An opportunity to advance your career with the Ministry of FinanceThe Receivables Management Office (RMO), of the Ministry of Finance develops and manages the overall strategy and business procedures in the collection of delinquent accounts for all tax and non-tax programs, and loan portfolios overseen by the Ministry.The RMO is currently developing and implementing more effective policies, systems and business processes supporting the consolidation of debt portfolios, the consistent application of early intervention across collection portfolios, and the transfer of nontax portfolios from other ministries to the Ministry of Finance. The Branch undertakes collection activities on behalf of all tax programs and nontax client ministries to obtain payment of outstanding amounts owed to the Province.The Ministry’s success in collecting outstanding debt reduces overdue receivables and provides funding for government programs. Key strategies include focusing resources on collection activities, continuing to improve revenue recovery, and ensuring that industry best practices are followed.The Collection Officeris responsible for analyzing and collecting overdue accounts, carrying out investigations of debtors and their assets to maximize the collection of overdue amounts, approving payment proposals and for advancing provincial priorities as outlined in the various acts, statutes, and regulations as well as related federal and provincial legislation.Job Requirements: Certificate or diploma in a related field such as business administration, public administration, or other similar program plus 5 years *work experience; OR An equivalent combination of education and related work experience may be considered. *Work experience must include related experience in each of the following (preference may be given to applicants with more experience within the last seven years): Minimum 5 years’ experience in a public facing/customer service role. Minimum 2 years’ experience collecting overdue debts in a high-volume fast paced working environment. Experience working with relevant provincial and federal statues, legislation, regulations, and/or policies. For questions regarding this position, please contact [email protected] .About this Position:An eligibility list may be established for future permanent and temporary opportunities.Working for the BC Public Service: The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, M├ętis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .How to Apply: Your application must clearly demonstrate how you meet the job requirements listabove.Cover letter: No- Please do not submit a cover letter as it will not be reviewed.Resume: Yes -Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire (BASIC): Yes – As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements.Helpful tips, videos and more regarding the application process can be found on the Your Job Application website. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.Additional Information:A Criminal Record Check (CRC) will be required.The BC Public Service COVID-19 Vaccination Policy defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here .Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Category Finance