eCommerce – Senior Digital Experience Designer


THE TEAM The mission of the Digital Experience Department is to design world class digital customer experiences balancing functionality, usability, and aesthetics. THE OPPORTUNITY As a member of the Digital Experience department, you will be part of the team responsible for creating an aspirational online shopping experience, setting the design direction for throughout the accelerating growth of our eCommerce business. As the Senior Designer, Digital Experience you will take ownership of a portion of the customer experience, identifying opportunities and designing end-to-end experiences while solving for the perfect balance of functionality, usability and aesthetics to deliver Everyday Luxury experiences with every interaction. You will collaborate with a variety of cross-functional partners, including Digital Product Management, Technology, Analytics, Marketing, and Merchandising to consistently deliver customer and company value. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Digital Experience to continued growth and development with Aritzia. THE ROLE As the Senior Digital Experience Designer, you will: Develop a user experience vision that delivers on our Everyday Luxury promise, playing an active role in the development and communication of strategic decisions on the design direction. Clearly define problem themes and design seamless, integrated shopping experiences that provide value to a broad set of customers for today and tomorrowStrategically roll-out and validate designs, uncovering and applying insights on our site experience to drive continuous improvementExplore multiple options for the problems you’re solving, designing and prototyping leading edge concepts and crafting end-to-end experiencesProactively solicit and provide feedback to continuously raise the bar, taking on opportunities to coach and mentor other DesignersDevelop repeatable design infrastructure that enables quality, consistency, and scalabilityServe as a subject matter expert on digital experience trends, identifying opportunities to drive continuous improvements to our online experienceTHE QUALIFICATIONS The Senior Digital Experience Designer has: A commitment to learn and apply Aritzia’s Values, Business and People Leadership principles An enthusiastic approach to taking on new opportunities and challenges A commitment to navigating our internal operations to achieve the best team and business results The ability to collaborate fluently with cross-functional partners The skills to set clear objectives with an emphasis on accountability while striving to reach your highest potential The skills and/or education that are an asset to perform in the role and the appetite to continuously learn and develop oneself A commitment to quality and investing in results that add value to the business A sense of urgency and ability to prioritize important work An understanding and a passion for the industry in which we operate An understanding of Aritzia’s brand vision and style fundamentals with a focus on trends and cultural influences A desire to conceptualize and execute new ideas, designs, and/or products that elevate Aritzia’s brand THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: A-OK Commissary & Café – Our in-office, world-class bistro and café The SET – Our in-house gym, with state-of-the art equipment and custom classes Employee Assistance Program – 24/7 support, resources, and information available to your and your family Aspirational Workspace – Every detail is considered to connect to the energy of the culture Dog Friendly Office – Bring your best friend to work Amenities – Facilities include private parent’s room, bike storage rooms, and shower facilities with complimentary conveniences Talent Mobility Program – From out of town? No problem – we offer a highly supportive relocation program Competitive Pay Packages – A commitment to performance based pay increases and career progression Product Discount – Our famous product discount, online and in store Health Benefits – Comprehensive health, vision and dental packages for eligible employees Extras – A multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos, on-site medical care and more Health & Safety – Industry-leading health and safety precautions, including on-site screenings, mask and distancing protocols, and cleaning supplies ARITZIAHead to our About Us for the scoop on who we are and what we do.Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.