Client Delivery Manager

  • Full Time
  • Calgary

Agilus Work Solutions

Agilus is adding a Client Delivery Manager to our Integrated Staffing Partnerships team in Calgary. With over 40 years in the recruitment and staffing industry and over 20 of them as one of Canada’s 50 Best Managed Companies, we are proud of our achievements and we are passionate about people! We work every day to take the lead, with a human connection, to create better outcomes for everyone we interact with. We are searching for a committed and talented individual with a drive for success and a passion for nurturing client relationships. This role will be heavily focused on full-cycle sales and recruitment. You will be working closely with clients to meet both their permanent and contract staffing needs.Day to Day:Client Relations: building successful business partnerships with existing and new clients. Acting as the main point of contact through first inquiry to invoice, proactively resolving any issues, consulting on work solutions, and supporting them throughout the hiring process. Account Management: managing job order fulfillment to achieve client satisfaction and consistently and accurately updating our CRM system. Manage onsite activity processes to ensure metrics are met. Optimize and manage the recruitment processes to contribute ongoing improvement of our services.You Bring:Previous staffing industry experience with a focus on high volume client delivery; Light industrial, production, manufacturing or warehouse.Exceptional leadership, organizational, and people management skillsA financial understanding and analysis capabilities relative to pricing strategies and marginA proven track record with large account managementAn ability to recruit a sufficient number of quality candidates to meet/exceed performance targetsWe set you up for success with:Comprehensive onboarding program.Early and easy access to the expansive Agilus community network.Recognition of the importance of diversity & inclusion through company awareness initiatives.Flexibility to support work+life.Our work+life focus includes flexible benefits with health and personal (fitness) spending account, flex days, and an annual community day. Our compensation model is base + bonus. If interested please apply online. Qualified candidates shortlisted for an interview can look forward to hearing from Lori-Ann Sullivan. My favorite quote is “Great things in business are never done by one person; they’re done by a team of people.” ~ Lori-AnnWe value a diverse workplace.Agilus Work Solutions is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on https://www.agilus.ca/contact”>Request.