Bilingual Call Center Customer Service Representative

  • Full Time
  • Ottawa

The Best Connection Inc

We are seeking a full time Bilingual Call Centre Representative to join one of the largest package distributors in Ottawa, ON! This is an in person customer service role. This opportunity is only available to candidates who are eligible to work in Canada. Pay: $19 per hour Shift Times: Days 10am – 6pm/ Afternoons 12pm – 8pm Benefits of working with The Best Connection Inc. Steady Hours Weekly Pay 4% Vacation Pay Weekly Opportunity for growth Inclusive work environment Flexibility Responsibilities: Resolve customer problems on the phone or via email in either English or French Provide high-quality customer support while following company support protocols and processes. Guide and process customer inquiries in a fast-paced environment. Initiate contact with the customer to communicate and resolve any issues. Qualifications: Must be able to read, write, and speak fluently in both English and French Must have Call Centre experience Excellent oral and written communication skills Minimum High School diploma Experience in a customer service role is required Strong analytical and problem solving skills Ability to multitask in a fast pace working environment Working knowledge of MS Office suite About Our Company We specialise in the supply of temporary to permanent labourers in the industrial, warehouse and distribution sectors. We have offices in Ontario offering our associates opportunities with some of North America most recognised companies. The Best Connection Inc. is growing the North American network by providing quality individuals like yourself achieve your employment goals with 24/7 service. To apply contact us immediately!You can email us at: [email protected]