Analyst, Systems Security

  • Full Time
  • Ottawa


Req Id: 383277 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.  The Bell IT team uses emerging technologies, Agile and DevOps to design and build innovative solutions that enable Bell’s communications services for businesses and consumers. We’re looking for creative problem-solvers who are curious, collaborative and ready to be on the leading edge of technological transformation.   Job Description: The Systems Security Analyst works within a protected Security Operations Centre (SOC). The Systems Security Analyst is one of several Level 3 operations and incident responders who works on rotating shifts to respond to security alerts and notifications throughout the 24x7x365 operations. The Systems Security Analyst also performs hands-on device management, configuration changes and troubleshooting for security devices such as firewalls, VPN devices, host intrusion prevention appliances, anti-virus and anti-spam appliances, and data loss prevention appliances for a diverse client base. The incumbent must be able to quickly understand the diverse managed security services that the Bell Business Markets offers to its client base and must be able to differentiate and respond to the unique operational and contractual performance requirements of each individual client. The Systems Security Analyst must have a comprehensive knowledge of both technical and operational network security best practices and significant hands-on experience in a wide variety of technology platforms and security services that the Security Operations Centre (SOC) supports. The Systems Security Analyst must be able to identify and compare technological capabilities that are required to support a particular security service, and identify technological gaps where more development is needed. A high level of customer interaction is expected of the Systems Security Analyst therefore top-notch communications skill (both verbal and written) is essential.  Job Duties/Accountabilities: Monitors, reviews and interprets security alerts and notifications and provides initial response, analysis and incident management in support of Bell managed customers Works rotating shifts to cover 24x7x365 operations. Assesses and establishes mitigation steps to ensure appropriate incident treatment and informs both customer and management as appropriate. Manages a variety of security devices such as VPN, firewall, host intrusion prevention systems, identify and access programs, data loss prevention systems, anti-virus and anti-spam systems. Configures and maintains security devices and appliances as well as provide general knowledge and recommendations for security best practices to clients, as required.Adheres to strict security and authentication protocols associated when dealing with all levels of client requests  Critical Qualifications / Competencies:Completion of University or College program in Computer Network Systems and 5 years of equivalent industry experience in the information systems field. Knowledge of security operational policies, procedures, and techniques. Knowledge and understanding to interpret SIEM alerts and supporting technologies. Understanding of mitigation safeguards and responses at the systems, network, and application level (VPN, Firewalls, Intrusion Detection, server hardening, SSO, encryption technologies). Demonstrated experience troubleshooting security solutions including authentication, authorization, encryption and audit capabilities as part of an overall system design. Ability to translate complex and ambiguous problems into actionable components and lead less experience analysts through a solution. Excellent communication, presentation and relationship skills, especially the ability to articulate advanced technical topics and build consensus among business and technical constituents. Network certifications such relating to McAfee and Cisco technologies would be highly desirable. Must have working knowledge in risk assessment methods as it relates to vulnerability management. Understanding of PCI, ISO 27001, ITIL, and/or other compliance frameworks would be an asset Security designation such as CISSP would be an asset. A SECRET Security Clearance is required.  #EmployeeReferralProgram Adequate knowledge of French is required for positions in Quebec. Additional Information:Position Type: Management Job Status: Regular – Full Time Job Location: Canada : Ontario : Ottawa Flexible work profile: MobileApplication Deadline: 08/28/2022