Social Media Community Manager – Vancouver, BC

  • Full Time
  • Vancouver
  • Applications have closed

Soigné

Category: Marketing, PR, and Customer Service

Posting number 4547009

Job Title:

Social Media Community Manager

Company:

Soigné

Location:

Vancouver , BC

JOB BRIEF

Soigné is a Vancouver-based boutique Hospitality Consulting & Digital Storytelling agency whose clients are leaders in Vancouver’s food and beverage industry. We’re looking for a motivated and qualified Social Media Community Manager to join our team as the face and voice of our clients’ brands and to manage all community communications. The ideal candidate is a “people person” with exceptional verbal, written, and customer service skills; is experienced in social media andor PR; is tech-savvy; and is excited by the opportunity to work in a fast-paced, creative environment.

Under the supervision of the Head of Social, the Community Manager will engage with clients and customers across various social media channels; run contests, manage restaurant-audience conversations, and maintain brand integrity; and liaise with the content creation team to maximize brand exposure, leveraging collateral from our in-house videographers and photographers, while enjoying a level of autonomy to execute ideas.

ROLE AND RESPONSIBILITIES

Moderate, monitor and engage in online and offline conversations with our community across all social channels and traditional media, boosting engagement with our audience and relevant industry peers;

Set and implement social media strategies and campaigns;

Respond to online reviews, comments and customer queries in a timely manner;

Monitor and report on feedback and online reviews;

Organize and participate in events to build community and boost brand awareness;

Plan, deploy, curate, and manage all social media content (visual and written) with support from content creation departments;?

Bring creativity and inspiration for new social content, promotions, etc. that drive brand objectives;??

Ensure?social?communication supports brand standards and reflects brand values;

Coordinate between internal and external departments to organize content production;

Research trends in consumer behavior and social media trends and industry best practices;

Assist the Head of Social and Content Creator & Curator in developing strategic recommendations and campaigns.

REQUIREMENTS

1-3 years social media management experience for brands;

A degree or certificate from a reputable education institution with a focus in communications, marketing, public relations, or other relevant discipline;

Understanding of social audits and analytics — interpret & report;

Knowledge of strategy development & campaign execution;

Strong visual sensibilitystrong sense of visual style; strong layout, typography and graphics standards;

Experience using social media management software for managing content scheduling, creating content calendars;

Excellent English written?and verbal communication skills and an understanding of the importance of a consistent brand voice;?

Project management and organization skills;

Comfortable working independently, and able to take direction and run with it; quick learner and able to adapt in a fast paced environment;?

Detail-oriented;

Strong research and analytical skills;

Willingness to learn and take direction from creative leads;

Must be able to go on-site, meet with clients and supervise shoots (up to 10 hours a month)

Must be able to legally work in Canada.

PREFERRED Skills that make us smile

Familiarity with Hootsuite, Later or other social media management platforms;

Experience creating and formatting newsletters;

Has their finger on the pulse for trends and events happening in Vancouver with emphasis on the food and beverage industry;

Has a strong interest in current events, trends, and advancements in all things media related;

Ability to interpret website traffic and online customer engagement metrics

Knowledge of online marketing and marketing channels

Attention to detail and ability to multitask

JOB TYPE: Part-time

Compensation: $15hr – $20hr Based on experience

Schedule: WeekdayWeekends – Must be available to dedicate time on weekends

Location: Vancouver from Home

TO APPLY:

Please submit your resume and cover letter to [email protected]; include “Social Media Community Manager” in the subject line of your email application.

Posted 2021-05-20