Senior Technical Specialist – Network (Winnipeg)
We are looking to hire a Senior Technical Specialist – Network on a contract to hire basis in Winnipeg,
Senior Technical Specialist – Network
Computer Technology diploma or equivalent experience with a minimum of 5-years’ experience in a VoIP/Network Support position;
Experience working with various network technologies such as: CISCO IOS, EIGRP, BGP, OSPF, VPN, F5 Load Balancers, VMware Networking, QoS, IP, SIP and SIP Trunking, MGCP, H.323, SCCP, T.38, FXS/FXO, Call Routing/Dial Plans
Knowledge of cloud platform and services
Experience in designing VRF and MPLS carrier technologies is must.
Experience in SDN/SDDC platforms including DMVPN.
Experience in the management of Enterprise VoIP network infrastructures;
Experience with network management and reporting systems including NfSen, Solarwinds, and Cacti;
Experience with supporting Checkpoint/Barracuda firewalls and RSA SecureID.
Experience in load balancers like F5 and Citrix.
Deep analytical skills for troubling shooting network related issues, including diagnosing packet captures;
A strong sense of personal responsibility and accountability, well developed organizational skills with special attention to detail and accuracy;
Experience working in a team-oriented, collaborative environment;
Excellent communication, documentation, interpersonal and customer service skills;
Well-developed time management skills, with the ability to work well under time sensitive deadlines and balance multiple tasks simultaneously;
The position requires periodic work outside regular business hours for testing and change implementation as well as additional hours for problem resolution as part of the on-call rotation outside of regular business hours for products and services supported by the team
Manage, monitor and maintain core network services that include WiFi, LAN, WAN and Internet Portal environments
Provide support for enterprise Cisco UC environment which contains Call Manager, Unity Connection, UCCX, Presence and VCS
Isolate, resolve and document all operational and technical problems and performance bottlenecks
Develop and maintain network management procedures including the documentation of procedures for daily operational support for the Voice, LAN, WAN and Internet Infrastructure (e.g. backups, logging, etc.)
Be proactive in identifying new network technologies and assessing its adoption.
Perform failure/root cause analysis during problem resolution process;
Build a solid working relationship with the customer base and vendors;
Responding to business customer support calls;
Educate and train operations staff;
Audit work practices to established procedures, developing new procedures and document as required;
Participate in network/voice technology evaluation and architecture planning processes as required.
Carrying a cell phone and being on-call on a rotational basis are required.
Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.
For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.