Intermediate Support Analyst

Our client in Downtown Toronto is looking to add a support Analyst to their team.

Why you want to work in this Company:

-Great Salary
-Downtown Office
-Bagel Thursday
-Pizza Friday
-Vacation Plan & Benefit Plan
-Right next to subway line


· Canadian Citizen or Permanent Resident

· Strong communication skills

· Excellent customer service skills in person, over the phone and via email

· Strong multitasking, troubleshooting and analytical thinking skills

· Good time management skills, the ability to work independently

· A well-developed attitude towards customer service and being able to multitask

· Background check

Required TechnicalSkill-sets:

· Linux System Administration skills are a must, with at least 3 years’ experience in operating systems variants like Centos, Debian, Redhat, Ubuntu, etc.

· Microsoft technologies e.g. Windows Server 2003/2008/2012/2016 and Windows Desktop 7,8,10 admin skills

· Understanding of Internet Services, DNS, Bind, SMTP-mail servers, Web-Hosting, VPN, SAN

· A good understanding of TCP/IP and general networking and systems security

· 3-4 year technical support experience in the IT industry

In addition, you will require some of the following:

· Worked with Computer Hardware from major vendors like Cisco Dell, HP, IBM, Lenovo

· Familiar with Virtualization Technologies ( e.g. VMware ESX and/or HyperV )

· Previous experience with help-desk/call center technologies and remote support

Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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