Claims Advisor- Edmonton

Our client, well-known insurance is looking for a Claims Advisor to join their team. The role manages claims submitted by homeowners under policies of home warranty insurance.


•Adjustment of Home Warranty Insurance claims through the verification of policy coverage by assessing the presence of construction defects and liability for the same.
•Maintenance of claim records, including observations, documentation, communications, decisions made, financial expenditures, setting and maintaining adequate reserves, prompt payments to professionals and third-party contractors, ensuring identification of possible recovery/subrogation opportunities and timely and accurate closing of claim files.
•Foster and maintain open communication with Underwriting and Technical Services to ensure proper risk management during the handling of claims and for the purpose of improving future service to our clients which include both Homeowners and Builder/Developers.
•Contribute to the ongoing positive, professional and progressive Home Warranty Insurance Team environment by collaborating and sharing ideas.
•Work with Developer/Builder and Homeowners to ensure appropriate resolution of a claim within the terms of the policy while satisfying all other stakeholders, including provincial regulators.

• Work for a well-known insurance company
• Earn up to $24.13 per hour
• Edmonton, AB
• 10-month contract, with the possibility of extension or permanent

•2 plus years of experience in the general insurance industry, preferably in the surety and/or warranty claims fields.
•Practical experience within the development and/or residential construction industries is considered an asset
•Working knowledge of computer applications, including MS Word and Excel is required. Knowledge of XactAnalysis and other web-based databases would be beneficial.
•Excellent customer service skills and experience
•Superior interpersonal skills.
•Strong investigation and negotiations skills.
•Excellent command of the English language, including oral and written communication.

Our Human Forward brand promise focuses on using technology to enhance your experience working with us. As part of this, we’ll be following up on your application with a short text-based survey. By responding, you’ll be able to tell us more about yourself and share your preferences, directly from your phone! We’ll use this info to help you find the best possible job!


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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