Bilingual Financial Customer Service Representative

Want to use your French communication skills in a professional setting? Do you have experience working within a financial institution and enjoy working in a customer focused setting? Are you looking to get your career started within a reputable bank? If so, we have several opportunities open with our client for their Kitchener office.

We are currently recruiting for several Bilingual Financial Customer Service Representatives in Kitchener where you can put your skills and passion to great use. In this role, you will assist customers with their banking needs in a professional manner while handling sensitive issues to ensure customer satisfaction.

As a Bilingual Financial Customer Service Representative, you will be responsible for answering inbound inquiries related to banking products and services (from loans, mortgages, line of credit, etc).

If you’re a dynamic individual with strong communication skills in French and English who is looking for new challenges in the Banking industry, this would be a great opportunity for you!

Why you want this role:
– Work for a large insurance company
– Kitchener location
– $19.50/hour
– 12 month contract
– Strong potential for perm
– Able to work rotating shifts from 7am – 11pm
– Monday to Friday (7am to 11pm)
– Saturday and Sunday (8am to 8pm)
– Professional work environment
– Start date: January 7th, 2019

Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.

– Excellent communication skills in French/English is a must
– Strong customer service skills and experience in call centre is a must
– Strong keyboarding skills
– Able to work in a fast consistent work environment
– Strong problem solving skills

If you are interested in the Bilingual Financial Customer Service Representative role and would like to work in Kitchener, please apply online on We’re always looking for individuals looking to develop their careers further.


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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