Onboarding Case Analyst – Banking

Our client, one of the largest global banks, is hiring an Onboarding Case Analyst for their Vancouver location.

A day in the life of an Onboarding Case Analyst include the following:

Manage the client onboarding experience, expectations and communications
following the completion of the sale by the Relationship Manager (RM).
Coordinate the onboarding process, including the collection of client
information required to complete the Client Due Diligence (CDD) profile, to
the point where the client has an active cash account and channel access.
Engage existing clients in the collection of detailed client information and
supporting documentation required for the completion of the CDD profile at
all times in the customer lifecycle, including CDD trigger events and reviews
as part of global standards.

up to $30/hr
Work for one of the largest banks in the world
Located in Vancouver
6 month contract with long term potential

 Bachelor’s degree or minimum of 2 years of relevant work experience
 Commercial banking knowledge
 Commercial awareness
 A record of successful accomplishment in providing consistently
outstanding customer service.
 Language requirements (based on local needs)
 Proven track record in a client focused environment
 Proven record of delivery within challenging timescales
 Stakeholder management (External & Internal)
 Good verbal and written communication skills at all levels
Project management skills
 Excellent planning, organisation and time management abilities
 Ability to be flexible, manage priorities whilst remaining calm under
 Receptive to change


Phone Number:
Fax Number:

Randstad Professionals Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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