Bilingual Call Center

Calling all bilingual candidates! Do you have customer service or call center experience and want to make the move to a more corporate, structured environment? We have TWO customer service roles open with a unique client in Downtown Toronto that would be a great fit for any French/English candidate looking to advance their career.

Our insurance-based client in the Downtown Core is looking for strong bilingual candidates for a communications-based CSR role. Liaising directly with clients and customers regarding their auto-insurance policies, the successful candidate will be able and responsible for insurance policy knowledge and often having some less-than-pleasant conversations with clients in both English and French. Candidates with a strong backbone and the ability to be firm and push back when necessary will do well in this role. Organizational and administrative experience will be a strong asset to have in this role.

• Convenient location near Dundas Subway with direct indoor access to the PATH and TTC
• Permanent opportunity within a tight-knit team that works closely with management
• Training provided to ensure you are set up for success to launch your career in the insurance industry
• A strictly 9-5 opportunity with flexible hours as needed

Qualified candidates will have the following:

• At least one year of previous phone experience in a call center or customer service role
• Strong communications in both ENGLISH and FRENCH that will be tested upon interview
• Ability to handle a high volume of calls and emails, as well ask multitask and share the workload as needed in this team-driven environment
• Are comfortable working independently, meeting strict deadlines, and act with integrity and fairness at all times
• Previous administrative or coordination experience is a strong asset
• Post-secondary education

If you are a bilingual candidate looking for your next career move, please do not hesitate to apply! Please note that only qualified candidates will be contacted for next steps.


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Randstad Canada
Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.< /br> < /br> APPLY FOR THIS JOB

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